Faq

Frequently Asked Questions (FAQ) - Green Animal Project

1. Q: How can I purchase products from Green Animal Project?

   • A: It's easy! Simply visit our online store and browse through our curated collection of art prints, luxury scarves, canvas prints, totes, and more. Add your favorite items to the cart and proceed to checkout.

2. Q: Are the products limited edition?

   • A: Yes, some of our products, such as the "148 Bears Limited Edition Luxury Silk Scarves," are part of limited editions. Grab them while they last for a unique and exclusive addition to your collection.

3. Q: Can I track my order?

   • A: Currently, we do not offer order tracking as we prioritize a seamless shopping experience. Rest assured, our team is dedicated to ensuring timely delivery.

4. Q: What materials are used for the art prints and canvases?

   • A: Our art prints and canvases are crafted with the utmost care. The materials vary and are specified for each product. Check the product description for detailed information on the materials used.

5. Q: Do you offer international shipping?

   • A: Absolutely! Green Animal Project ships internationally. Enjoy our unique art pieces, no matter where you are. Shipping costs and delivery times may vary.

6. Q: Can I return or exchange a product?

   • A: We want you to be delighted with your purchase. If you encounter any issues, please contact our customer support team within 14 days of receiving your order for assistance with returns or exchanges.

7. Q: How are your products packaged?

   • A: We take great care in packaging our art pieces. Each item is carefully wrapped to ensure it reaches you in pristine condition, ready to be displayed and admired.

8. Q: Are your scarves suitable for all seasons?

   • A: Absolutely! Our luxury silk scarves are versatile and perfect for all seasons. They add a touch of elegance to your outfit while providing comfort.

9. Q: Can I request a custom order or commission a specific artwork?

   • A: Currently, we do not offer custom orders or commissions. Our collection features carefully curated pieces that we believe will resonate with art enthusiasts.

10. Q: How can I contact customer support?

    • A: If you have any inquiries or need assistance, feel free to reach out to our customer support team via email at support@greenanimalproject.com. We're here to help!